Meet our Team
Liz H.
Candoo Founder & CEO
Liz is a high energy, entrepreneurial executive who is passionate about making an impact in the world. She has over 20 years of experience starting up and growing innovative organizations both in the U.S. and international markets.
Liz’s Favorite Candoo Moment
Teaching my friends how to use shared albums to share photos from a recent group trip.
Zain I.
Head of Technology, Head of Training
Zain is an Apple Certified Mac Technician and has spent many years as an Apple Genius. Zain has a computer science degree with a concentration in Database Management. On his free time loves camping and hiking; earlier this year, he started indoor bouldering.
Zain’s Favorite Candoo Moment
I recently bought a Nest Hub Max (Google) Smart Display and have it integrated with all 29 lights in my parents home. It brings me comfort to see my parents being able to control the color of the lights and individually turn on specific lights of their choosing. Recently, my father learned how to cast his YouTube videos on the smart display and watch his videos on a larger screen.
Lena P.
VP of Operations
Lena has over 7 years of experience working in client-facing roles in a variety of industries including education, financial services, banking and tech industry. She was a top performing Customer Experience Associate at Uber Technologies. She is passionate about helping people and building lasting relationships clients.
In her free time Lena loves being outdoors, hiking, camping, riding horses and volunteering on organic and sustainable farms.
Other Languages: Russian, Spanish
Lena’s Favorite Candoo Moment
Inspiring my friends to learn a new language by sharing apps, online classes, books, social networks for language learners, and other resources.
Nelson C.
Tech Concierge
Nelson has over 10 years of experience in the Information Technology and Customer Service fields. He has worked for Apple and Montclair State University. He also pursued his degrees in the Psychology field due to his passion for wanting to improve other people’s quality of life. In his free time, he enjoys spending time with his family and also delves into his passions such as technology, collecting, reading, video games, and film.
Other languages: Spanish
Location: New Jersey
Nelson's Favorite Candoo Moment
Helping my parents and grandparents learn how to use different devices, applications and social media. They are now all able to video call, text, and stream media with ease as well as connect with other loved ones on Facebook. We have family that reside in South America so it makes me very happy to see them all have consistent communication on a daily basis.
Steven R.
Tech Concierge
Steven began his career providing support to employees and clients at Cerebral Palsy of Westchester, where he provided patient advice and support to teach people how to use new software and hardware. Steven has learned so much from his clients about how important technology is to improve our daily lives. Steven is a proud graduate of Per Scholas and received his A+ certification.
Other Languages: Spanish
Location: NY Metro Area
Steven’s Favorite Candoo Moment
Building a new computer for a close friend and teaching him about backups so he can never lose any of his amazing musical works ever again.
Rachael A.
Tech Concierge
Rachael has over 6 years of experience with technology. Rachael started in technical support as an Apple Genius and worked on creating a more efficient developer app at Apple as a Quality Engineer. In her free time, she designs and creates art using several at-home 3D printers.
Location: California
Rachael’s Favorite Candoo Moment
Inspiring fun ways for my family to connect to each other such as Walkie-Talkie or FaceTime with memojis.
Christian C.
Director, Group Lessons, Customer Experience Associate & Tech Concierge
Christian has over 10 years of experience in client service within industries ranging hospitality to supply chain. His professional path has been propelled by his passion to serve others especially with technology. Christian’s enjoys the outdoors and is an avid jogger.
Other languages: Spanish, English
Location: Arizona
Christian's Favorite Candoo Moment
Helping coordinate regular Zoom calls with his parents to keep in touch during COVID-19.
Our Story
Liz with her Dad.
Candoo Tech provides tech support and training specifically designed to help older adults use technology to stay safe, secure and engaged. We provide tech support and lessons for devices and software applications—from phones, iPads and tablets, Alexa and computers to innovative home sensors and fall detection devices.
I’ve experienced first-hand the frustration that my parents have felt dealing with technology. My dad was what they call an “early adopter”. He was the first person to buy the latest gadget, newest computer, phone and watch. He lived next door to a computer store and the sales guys knew him by name! My mom is a “technophobe”. She would still be using an electric typewriter if she could, but she’s still working with lots of Millennials and now tweets, podcasts, posts on Facebook and is finally learning to FaceTime her granddaughter.
As they got older, I was getting more calls with tech questions. From the simple (“I forgot my password”) to the more complicated (the printer isn’t working, the Wi-Fi isn’t on, I’m not getting my emails) to the latest “Alexa has gone out of town” (Check out the actual voicemail from my dad).
For adult children and caregivers like me, Candoo gives us the confidence to know that our loved ones are getting the support they need to make their lives easier and more productive.
So, I hope that Candoo helps you and your family feel empowered to use technology to make your lives more enjoyable. You can do it!
Yours in service,
Liz Hamburg, Founder & CEO
Candoo Tech is a proud member of the Techstars Future of Longevity Accelerator in partnership with Pivotal Ventures, an investment and incubation company created by Melinda Gates.
Candoo Tech is a member of the second cohort of 1501 Health, an incubator for healthcare startups in partnership with Healthworx, the innovation and investment arm of CareFirst BlueCross BlueShield and LifeBridge Health.
Public Benefit Corp
Candoo Tech is a registered Public Benefit Corp.
Our goal is to make an impact in the communities in which we work, while providing excellent technology consultation, set up, training and support services designed specifically for older customers.
Our impact goals include:
Financial
Living wages & increased economic opportunities to underemployed populations
Health
Improved health and well-being of older adults by decreasing social isolation and improving sense of community and connectedness.