Connect with one of our experienced Tech Concierges in a remote, one-hour session. They’ll help you learn something new, like Zoom or FaceTime, or fix what’s not working with your phone, computer, or tablet.

Some examples of what you can use this for:

• Learn something fun, like how to Zoom, stream shows and movies, and play games online

• Fix an issue with your phone, computer, or tablet, or other technology

• Learn the basics of how to use your smartphone or tablet

• Learn something that helps you, like how to order groceries and medicine online and talk to your doctor over video

• Recover or reset forgotten login information

• Get any questions answered that you have about the internet, social media, or technology

Tip: We recommend purchasing this if you only have a specific issue or question. If you’re interested in ongoing help and assistance, check out our Online Membership.

What customers are saying about their session:

“Ben made a huge effort to get my mom on her iPad quickly so she could join in my daughter’s graduation ceremony. He was patient and calm which I really appreciated. I know my mom did too. Thank you so much for the excellent help!” —Liz

“I can’t thank you enough for your efficiency in solving my computer problems remotely and your friendly attitude and support while you were doing it.” —Geoff J.

“Learning about Candoo Tech was just perfect for my dad. At the end of our session, he felt, and I quote, “confident now I can send pictures, in fact I will send you one now. That young man was very nice and patient.” I haven’t heard him be confident about anything dealing with his phone or computer lately. Thank you for your good wishes for his birthday and I appreciate your developing a much-needed service, particularly at this time.” —Gwen